TecTrax Service Desk has the capability of storing unlimited individual Case or Ticket items so if you ever start getting to the point where searches are taking longer than you'd like, you can use our built in Case Archive feature to move Cases and Ticket items out of the general pool and into their own separate Archives. You can still view them of course at any time from the Archive button in Cases, but they wont show up in regular searches making accessing past information even faster.

 

Simply select a beginning and end date range to archive for and TecTrax Service Desk will archive all Cases, Case History Items, Work Orders etc. that meet the specified criteria.

   
 

 

    
       
 
 
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Send mail to WebMaster@tectrax.com with questions or comments about this web site. Last modified: 01/28/10