Fully integrated Case Ticket Tracking with TecTrax Case Management, track Cases by Case ID, Client Name etc. or perform Custom Searches to find the information you need quickly and efficiently. No more fumbling around trying to bring up a clients ticket information while your customer is waiting on the phone.

Turn any open Case into a Project by adding any number of Actions, RMA's, Invoices, Billable Items, Emails, Expenses & Work Orders. Separate any or all billable items to any Invoice by Date, Work Order Number, Date Range or Select the items to add to each one.

Each individual Case or Project gives you all the information you need at a glance like Billable Totals for every Action, Individual Duration Totals, Account & Contact information, Status, Type & Sub-Type, Date/Time, Assigned To, Assigned By, Tier Level, Creation Date, Case History Overview's and much more. Each individual Action is displayed in searchable colored lists for easy navigation.

The Main Cases Screen (right) gives you an overview of all the Cases currently in your organization and there status with easy to use sizable separators, you can customize the look and feel just the way you like it.

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