As an additional feature TecTrax Service Desk comes complete with an integrated Bug Tracking feature for use with cases or ticket items as well as a central repository for tracking whatever information about the software items you use. Originally designed for Alpha testing of TecTrax Service Desk, we decided to leave it in, in case any of our clients wanted to use it for their own purposes.

 

Use the Bug Tracking feature to add a software bug action to an existing Case or Ticket Item or just create a reminder that something needs fixing. Any way you decide, we're sure you'll find it as useful as we have.

    
 

 

    
       
 
 
  > Bug Tracking
 
           
  1024bit User & Group Security   Expenses, Invoices, RMA's & Work Orders   POP3/SMTP Email Client
  Backup & Restore   Export to QuickBooks   Product SKU's & License Key Generator
Bug Tracking   Inter-Office Messaging   Record Locking, Global GST/PST
  Calendar & Scheduling   Interface Control   Sales, Product Tracking & Reporting
  Case Archives   Inventory, Purchase Orders & Quotes   Server Logs
  Case Management, Ticket Tracking & Projects   Knowledge Base with Tier Level Resolutions   Shared White-Board
  Client Management   List & Label Editor for Custom Reports   Tasks & Alarms with built-in SMS
  Contact Management   Notes, Online User Status & HTML Favorites   User Management & Time Cards
 
           

   

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Send mail to WebMaster@tectrax.com with questions or comments about this web site. Last modified: 06/15/10