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Access client
information at the click of a button,
perform custom searches all with just a
few mouse clicks. Browse Client Case
History, Attached Documents, Accounting
Information, Contacts, manage all Client
correspondence including Emails,
Inventory and Asset Information,
Products, Prospective Sales
Opportunities, Invoices, Work Orders,
Sold items and much more. View client
status instantly in detailed lookup
screens and access the information you
need when you need it.
View all your
clients contact information or transfer
individual contacts to another client. Display
your clients entire Case History in easy to read
lists of previous Cases or Tickets, Invoices or
Work Orders. Flip through and add any type or as
many file attachments as you like to a client
for such things as proposals or network layout
diagrams or PDF documents of any size or shape.
Modify a clients
accounting information such as Cut-off days,
Type, Purchase & Expiration Dates, Hours
Purchased & Remaining for Support, Used Hours,
Total Billable Hours to Date. Set how TecTrax
handles things like GST and PST at a client
level and whether or not you want them to appear on
Sales or Support Invoices and TecTrax will handle the
rest with fully definable Client Support Terms that you
setup. |
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