TecTrax Service Desk comes complete with built-in Email for use with POP3, IMAP or Exchange Servers without the need for any external application. All you need is an internet connection and an email account and your all set! Setting up user or group email accounts have never been simpler or easier to use.

Need to create a new Case or Ticket Item for a client from an email? No problem, TecTrax will not only create the case on the fly but will search the database to see if it can find a matching client to pre-populate the ticket with all the clients pertinent information based on who sent the email and then track that email correspondence for future use under the clients account.

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Send mail to WebMaster@tectrax.com with questions or comments about this web site. Last modified: 06/15/10