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Track employee
expenses or add them or any other type to cases
and tickets with the simple click of a mouse,
separate pertinent expenses into billable items
and expenses that require payment back to your
employees and track them all on your invoices.
TecTrax will separate them for you and remind
you what has been posted and what still
outstanding. Create as many Work Orders,
Invoices or RMA's as you need to for each
individual case or ticket making your tickets
into projects for 1 or all of your employees.
You can assign different items to different work
orders or change them around any way you like.
Each work order, invoice or expense sheet lists
every other billable item in easy to read drop
down lists that are applicable to the case or
ticket your working with making assigning
billable items to different areas a breeze.
Edit your Work
Orders, RMA's, Invoices or Expense Reports
instantly with TecTrax Service Desk's built-in
List & Label report editor and save the design
for yourself or share with everyone else in your
organization.
Add Work Orders to
your Calendar or anyone else's with the click of
a button right from the Work Order and have it
fill in all the information for you so you don't
have to enter the same information twice. Notify
your support personnel the instant a new Work
Order or Case is assigned to them via email or
inter-office messaging.
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