|
If
you are receiving the error:
"Exchange is currently in
recovery mode" when you start
Microsoft Outlook then do the
following:
Going through these steps will
essentially remove the Outlook
cache from your computer, and
then rebuild it. The cache is
the local copies of your emails.
Don't worry, you wont lose
anything.
Turn Off Cache
Mode
-
Open Microsoft
Outlook
-
Select the Tools
Menu
-
Select Email
Accounts
-
Select View or
change existing e-mail accounts
-
Click Next
-
With "Microsoft
Exchange Server" selected, click Change
-
Un-check the box
for "Use Cached Exchange Mode"
-
Click Next
-
In the box that
pops up, click Ok
-
Click Finish
Close Microsoft
Outlook
Delete OST files
from hard drive
-
Click Start then
Search
-
Select Search
for Files and Folders
-
All files and
folders
-
Expand "More
Advanced Options"
-
Check the box
next to "Search hidden files and folders"
-
Leave the other
options at default
-
In the top box
for "All or part of the filename", type in
"*.ost"
-
Look in should
be "Local Hard Drives"
-
Click Search
Search will find files such as "outlook.ost",
"outlook001.ost" etc.
Select all the files found and
select Delete This will delete all the offline emails from your
computer, but they are still on the server so you wont lose
anything
Turn On Cache Mode
-
Open Microsoft Outlook
-
Select the Tools Menu and then
Email Accounts
-
Select View or change existing
e-mail accounts
-
Click Next
-
With "Microsoft Exchange Server"
selected, click Change
-
Check the box for "Use Cached
Exchange Mode"
-
Click Next
-
In the box that pops up, click
Ok
-
Click Finish
Restart Microsoft Outlook
Once Microsoft Outlook is restarted,
all of your emails will download to your computer again. It may
take some time, depending on the number of emails you have. You
can watch the progress in the lower right hand corner of your
Microsoft Outlook screen, it will show all the folders while
they update.
|
