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NLS error C0001001 "Update Connection License Failed"

by Michael W. Wass - January 23, 2003


Sample error message - SERVER-5.0-3651  [nmID=50020] POLICY MANAGER - (5.00-035): Update Connection License failed.  Error # C0001001.

 

Licensing works properly, even though they are receiving the error messages.

 

The NLSTRACE files show no sign of corresponding errors to the C0001001.

 

Cause:

The cause of c0001001 errors on an update is that time is not synchronized.  The handle will be added to NDS with the partition time instead of the current time. NLS reads the handle in and thinks the handle is stale and removes it.

 

When the update occurs the handle is gone.

  

Fix:

 

Possible troubleshooting steps:

1. Make sure DS is healthy
2. Unload and reload NLSLSP
3. Verify that all license objects are in the tree
4. Add a R/W replica of the partition the server resides in to the server
5. Put the latest NLS files on the server (NW5SP6a)
6. Delete and recreate the licensing objects

 
 
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